Ordering Information

Orders in the online shop

Please find below information on ordering through our online shop. Feel free to call or email our sales department at any time in case of further questions. Tel. +49 40 3999 707-0.

Prices

Our online shop addresses exclusively to commercial customers, which is why all prices are stated net. For deliveries within the EU no VAT will be charged if you provide us with a valid VAT ID; deliveries outside the EU are generally exempt from VAT.

Order & Order Confirmation

Our online shop is considered "invitatio ad offerendum". Once we receive your order, we will send you a copy via email. Your offer is accepted, however, only with our separate order confirmation. Solely the terms stated in that order confirmation are binding.

Delivery times

The delivery times stated in our online shop reflect the standard delivery times for that product. In individual cases, delivery times may vary. The delivery time given in the order confirmation is the only binding deadline.

Minimum order value

We require a minimum order value of €30.00. If your order total is less, we will have to charge a €15.00 surcharge. Instead, we recommend adding various low-price items to your cart to meet the minimum order value, such as thread seal tape or high-performance cleaners.